Facilities and services at Sheraton Makkah Jabal Al Kaaba Hotel
Amenities & Facilities
Amenities at Sheraton Makkah Jabal Al Kaaba Hotel are designed to support large guest volumes while maintaining steady service.
Dining Facilities
Dining at the hotel is built around efficiency. Restaurants offer buffet-style service supported by additional menu options, allowing guests to move through meals without delay. The environment remains active, particularly during peak hours.
Fitness Center
The fitness center provides essential equipment for maintaining exercise routines. The space is functional, offering a quieter alternative to the busier public areas.
Connectivity and Business Services
Wi-Fi is available throughout the property, supporting both communication and work needs. Business facilities provide meeting spaces for guests managing professional commitments.
Guest Services
Front desk and concierge services operate continuously, supported by housekeeping and room service that maintain consistent standards. The system is designed to handle high occupancy without disruption.
Accessibility Features
Elevators connect all floors, and public areas are arranged to support smooth movement throughout the building.
Top Highlights
- Front desk [24-hour]
- Great food & dining
- Located in heart of Mecca
- Great for activities
Services & Facilities
62 amenities in 14 categories.
Business Facilities
- Meeting/Banquet Facilities
- Business centre
- Fax/photocopying
Cleaning Services
- Ironing service
- Laundry
- Dry cleaning
Cleanliness & disinfection
- Hand sanitizer in guest accommodation and key areas
- Shared stationery such as printed menus, magazines, pens, and paper removed
- Linens, towels and laundry washed in accordance with local authority guidelines
- All plates, cutlery, glasses and other tableware have been sanitized
- Staff follow all safety protocols as directed by local authorities
Food & Drink
- Kid meals
- Bar
- Kid-friendly buffet
- Breakfast in the room
- Restaurant
- Fruits
General
- Coffee house on site
- Physical distancing in dining areas
- Express Check-In/Check-Out
- Guests have the option to cancel any cleaning services for their accommodation during their stay
- Use of cleaning chemicals that are effective against Coronavirus
- Guest accommodation is disinfected between stays
- Face masks for guests available
- 24-Hour Front Desk
- Physical distancing rules followed
- Food can be delivered to guest accommodation
- Thermometers for guests provided by property
Media & Technology
- Shared lounge/TV area
Miscellaneous
- Toilet with grab rails
- Non-smoking Rooms
- Soundproof rooms
- Lower bathroom sink
- Lift
- Higher level toilet
- Non-smoking throughout
- Facilities for Disabled Guests
- Wheelchair accessible
Reception services
- Concierge Service
- Luggage storage
- Currency Exchange
Room Facilities
- Air Conditioning
- Heating
- Trouser press
- Family Rooms
- Safety Deposit Box
- Key card access
- Fire extinguishers
- Allergy-free room
- Smoke alarms
- Room Service
Safety & security
- CCTV outside property
- Security alarm
- CCTV in common areas
- 24-hour security
Safety features
- Process in place to check health of guests
Services
- WiFi
- Internet services
- Free WiFi
Services & Extras
- Designated Smoking Area
- Daily Housekeeping
Transportation
- Electric vehicle charging station